Order Confirmed
After checkout, we send an email confirming that your order was successfully received.
Track Your Order
Track Your Order
Enter the tracking number from your shipping-confirmation email to view the latest available carrier updates.
PACKAGE TRACKING
Where is your order?
Paste your tracking number below exactly as it appears in your shipping-confirmation email.
Tracking opens securely in a new tab using a third-party universal carrier-tracking service.
YOUR ORDER JOURNEY
From our store to your collection
Every order moves through the following steps before it reaches your door.
Carefully Prepared
Our team verifies your products and packages the order to help protect it during transit.
Shipped
When the carrier receives your package, we email your tracking number and shipping confirmation.
Delivered
The carrier completes delivery at the shipping address provided during checkout.
When will tracking update?
Tracking may take up to 24–48 hours to display movement after a shipping label is created. This does not necessarily mean the package is delayed.
Order not shipped yet?
Tracking is sent only after your order is prepared and transferred to the shipping carrier. Processing times are separate from carrier transit times.
Preorder products
Preorder products ship after release and availability. The manufacturer or distributor may change an estimated release date.
Tracking shows delivered?
Check entrances, mailrooms, secure locations, household members, neighbors, or building staff before contacting the carrier and our support team.
TRACK DIRECTLY
Official carrier websites
Our support team is here to help.
Include your full name and order number so we can locate your purchase and respond efficiently.
Tales & Terrors 804 S Broadway St, Suite 3, Georgetown, KY 40324, United States +1 (502) 735-7946