Terms of service

Welcome to Tales & Terrors! These Terms of Service ("Terms") govern your use of our website located at https://talesandterrors.com (the "Site") and any related services provided by Tales & Terrors ("we," "us," or "our").

By visiting our Site, purchasing products from us, or accessing any part of our services, you agree to be bound by these Terms, along with our [Privacy Policy] and [Return & Refund Policy]. Please read them carefully before using our Site.

1. General Conditions

  • Eligibility: By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

  • Service Refusal: We reserve the right to refuse service, terminate accounts, or cancel orders for any reason at any time at our sole discretion.

  • Prohibited Uses: You may not use our products or website for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright and trademark laws).

2. Products, Pricing & Availability

  • Product Descriptions: We make every effort to display the colors, features, and details of our products—including trading cards, sealed hobby boxes, and collectibles—as accurately as possible. However, we do not guarantee that product descriptions, imagery, or other content on the Site are completely error-free or up-to-date.

  • Pricing Changes: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.

  • Order Limits: We reserve the right to limit the sales or quantities of any products or services to any person, geographic region, or jurisdiction, including limiting quantities on pre-orders or high-demand collectible items.

3. Orders & Billing Information

  • Accuracy of Account Data: You agree to provide current, complete, and accurate purchase and account information for all orders placed at our store. You agree to promptly update your email address, payment details, and shipping address so that we can complete your transactions and contact you as needed.

  • Order Cancellations: We reserve the right to refuse or cancel any order you place with us. In the event that we make a change to or cancel an order, we will notify you by contacting the email or phone number provided at the time the order was made.

4. Shipping, Returns & Refunds

All purchases are subject to our [Return & Refund Policy]. Please review our policy for details regarding return eligibility, shipping costs, and processing times. Sealed trading card and collectible products that have been opened or tampered with are non-returnable.

5. Third-Party Links & Services

Certain content, products, and services available via our Site may include materials or links from third parties (e.g., payment gateways like Stripe or PayPal, social media links, or external tracking services). We are not responsible for examining or evaluating the content or accuracy of third-party websites and will not have any liability for third-party materials or websites.

6. Intellectual Property

All content on this Site—including text, graphics, logos, images, digital downloads, and code—is the property of Tales & Terrors or its content suppliers and is protected by United States and international copyright, trademark, and intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission from us.

7. Limitation of Liability

To the fullest extent permitted by law, Tales & Terrors, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:

  • Your use or inability to use our Site or services.

  • Errors, mistakes, or inaccuracies in product descriptions or pricing.

  • Unauthorized access to or alteration of your transmissions or data.

  • Shipping delays caused by third-party delivery services or weather events.

8. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Kentucky, United States, without regard to its conflict of law principles.

9. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

10. Contact Information

Questions about the Terms of Service should be sent to us at:

  • Business Name: Tales & Terrors

  • Email: support@talesandterrors.com

  • Phone: +1 (502) 735-7946

  • Mailing Address:

    Tales & Terrors

    804 S Broadway St Ste 3

    Georgetown, KY 40324

    United States

  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)