Contact information

We're here to help. If you have questions about a product, an existing order, shipping, returns, refunds, or any other store-related matter, you can contact the Tales & Terrors customer support team using the information below.

Customer Support

Email: support@talesandterrors.com
Phone: +1 (844) 817-0343

When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.

Business Address

Tales & Terrors
7901 Marble Ave
Albuquerque, NM 87110
United States

Order Support

For questions regarding an existing order, please provide as much relevant information as possible, including your:

Full name
Order number
Email address used for the order
Brief description of your question or issue
Photos when contacting us about a damaged, defective, or incorrect product

This information helps our customer support team review your request more efficiently.

Returns & Refunds

Before returning a product, please contact us at support@talesandterrors.com for return instructions.

Please do not automatically send returns to our business address unless our customer support team has specifically instructed you to use that address.

For eligibility requirements and additional information, please review our Return & Refund Policy.

Shipping & Tracking Support

If you have a question about shipping or tracking, contact us with your order number and available tracking information.

You can also review our Shipping Policy for information about processing times, estimated transit times, delayed shipments, and delivery issues.

General & Product Questions

Have a question before placing an order? We're happy to help with available product information or general questions about shopping at Tales & Terrors.

support@talesandterrors.com
+1 (844) 817-0343

Tales & Terrors

Home & Kitchen Store

7901 Marble Ave
Albuquerque, NM 87110
United States

Email: support@talesandterrors.com
Phone: +1 (844) 817-0343